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How to run turnovers well

Everything we have learned about pricing a clean, keeping a good cleaner, and what guests actually notice. Written for hosts and for the people doing the work.

Everything For hosts For cleaners

Getting started

What Thuso is

In one minute: what this app does and who it is for.

What a turnover should cost, and why

How cleaning is priced, what drives it up, and why the cheapest quote usually costs more.

How to

Get your Airbnb calendar link

The link Thuso reads so every checkout books its own clean.

Get your Booking.com calendar link

Where the iCal export hides in the Extranet.

Connect a calendar to Thuso

Paste the link once and stop scheduling by hand.

Add your own cleaner

Bring the person you already work with onto Thuso.

Book a clean

Send a job to your cleaner, or ask Thuso to send someone.

Set up a property's checklist and photos

Write down the way you want it, once.

Print the guest card and wifi sheet

The card on the table that answers what guests always ask.

Getting better

The things guests actually notice

Where cleanliness reviews are really won and lost — and it is not the floor.

Surviving same-day turnovers

When a guest leaves at ten and another arrives at two, nothing can go wrong. Here is how to make sure it does not.

Running it well

Why things go missing, and what to do about it

Teaspoons, blankets, heaters. How to know when something went, rather than that it went sometime.

Keeping a good cleaner

The most expensive thing in this business is losing the person who knows your place.